Lidia lives in Berlin, Germany and currently works at Entreprise CSM Samsara.

She meet Ellen Wasylina while doing her studies at Institut Supérieur de Gestion (ISG) in Paris, 2011-2012.

Short bio : An accomplished SaaS leader with 12 years of industry experience, including 10 years in Customer Success Management and leadership of a team of 5 CSMs. Partners with global enterprise customers to deliver multi-million-dollar savings, ROI, and measurable outcomes in safety, fuel efficiency, and sustainability. Holds a Master’s in International Business Management and is recognized for strategic communication, cross-cultural expertise, and ambassadorial leadership.

Here are some of her career highlights :

-12 years in the SaaS industry, including 10 years in Customer Success Management

-Led and developed a team of 5 Customer Success Managers -Partnered with global enterprise customers across the UK, DACH, and international markets

-Enabled multi-million savings and measurable ROI for customers -Guided customers to industry recognition, including Samsara Operating Awards

-Master’s in International Business Management, supporting global and cross-cultural leadership

-Trusted ambassador representing organizational values with executive stakeholders